Effective teams and organizations operationalize their actions through a combination of focused 7-10 year strategic goals, 2-6 year product goals and annual tactical goals designed to achieve prosperity. Having systems in place that align performance under these hierarchical and longitudinal goals has become one of the most significant indicators of organization success.
Most organizations call these systems “performance management.”
Performance management is ultimately about results, so the most effective systems measure real outcomes, not just behavior. Ironically, humans are psychologically wired to want to see how their individual contributions lead to success; sadly, few systems capture their individual contributions. Meanwhile, even leaders who express a strong commitment to performance management are easily lost in vague, disjointed, and complex systems.
The Mitchen Performance Management program helps leaders develop customized accountability processes that build organizational clarity and strength. The program explores common employee motivation myths and helps leaders create a systematic approach to performance management that focuses on success.
In addition to systems, the training creates leaders that influence their teams and organizations to focus on what matters, by simply and accurately measuring what really matters.
Developing a culture of accountability requires a fundamental culture change. It takes time and hard work, but the dividends are reduced turnover, higher productivity and sustained performance.
The Mitchen Performance Management program is just one component of The Elusive Leadership™ system.
— Mitch Reaves, President and CEO, N. B. Handy Co.
— Mary Jinks, Vice President of Public Service, University of Tennessee